When I bought to the complimentary hotel that American set up for me, I identified as 800-433-7300 and talked to an agent there who, to my surprise was unable to see flights which were out there on USAIR. She told me there have been no open seats on any of the early USAIR flights. I used to be on the web and could see that there were out there flights. I basically booked a flight to confirm it to her.
Please inform me how this can be fixed. I do enter the correct precheck variety within the reservation type and the customer service agent has also Verify it. This does not use great relations using a buyer who flies eight to ten times a 12 months.
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I used to be scheduled for any flight leaving Ronald Reagan Airport to Columbus International Airport now, boarding at 2:42 departing at 3:fifty. Me and a few Other individuals , sitting while in the assigned gate, by no means listened to the boarding announcement. When we understood men and women were being boarding went to the gate and have been turned absent. It was three:04 PM when we had been informed this. Mind you the gate just closed two minutes prior and we sat and viewed the plane entrance of us for an additional twenty minutes. People have been even now dropping off bags and boarding the aircraft . When questioned why we are able to’t board the plane, we were being chastised through the personnel for not listening. The gate was crowded, and noisy. I am able to show you we could not listen to your personnel.
My journey was a disaster and AA will believe obligation for his or her abject failure to execute a basic service of day-to-day vacation.
On December twenty five, My 3 sons And that i had a flight from Cleveland to Phoenix which was to depart at 7:50 having a prevent in Charlotte NC. At about 3 or four pm to the day of our departure, American Airways delayed our flight which might make us miss out on our link in Charlotte which experienced no other flights out to Phoenix that working day OR the subsequent! And why the delay? No explanation. So without any help from an AA representative..(almost like it was our fault) we located another flight through Dallas…which remaining in an hour and a half. We created it to the airport but with yet another impolite AA consultant, (I understood it absolutely was fast paced with the holidays and all) I used to be certain which i could get my bag in Dallas since we now had to invest the night there. I questioned him concerning the tag that looked like it had been checked to Phoenix and he said curtly, you’ll just select it up in Dallas and recheck it each morning. Very well the bag did not ensure it is on the conveyer in Dallas. When I asked Yet another representative about this, he reported it absolutely was in an enormous place and it absolutely was going out when we remaining each morning. I told him I needed it for my hotel remain, and he instructed me it might choose four hrs to acquire it. All right…nevermind…I’ll be back again listed here in 4 several hours!!! So I still left for that Dallas lodge with no my luggage.. Obtained on our flight the subsequent morning and took off by the due date.
Wanting to alter a reservation date for the final 3 times/evenings. Every single agent We now have gotten has both transferred us from our connect with making An additional hrs wait or has hung up on our contact.
On our previous trip the leg of your excursion from lax to Dallas was the worst I’ve ever had .The seating was so restricted I could not go through a journal a result of the tightness of the seating I think the plane was an A 320 ,you should Call me you will find a few matters concerning the service on the whole,thanks, Brian Galbally
I'm crafting to tell you of my Awful encounter flying on American Airways. Initially off, I used to be confirmed on flight # 1696 from New Orleans to Chicago for the five:15 departure on 7/9/07. For my response sure just after several changes to this departure time with little if any interaction from an Airline representative concerning the hold off (until eventually the flight time elapsed and no updates were being produced) I inquired and acquired that the delay was a direct results of inclement weather. Upon arrival to Chicago’s O’Hare Airport, I figured out that just after presenting to my departure gate for my relationship, that the flight # 4169 departed underneath 20 minutes just before my arrival on the gate.
A company associate and I traveled back from Punta Cana, DR on flight 1629 from a business vacation past Friday (2/five/sixteen) and after that on to Dallas via flight 207. As soon as arriving back into Dallas and retrieving our baggage, we noticed a solid odor on the suitcases and after that on the contents inside of, the offensive “musty” smell permeated every little thing and on some objects it’s doubtful the odor is often eliminated.
It’s attention-grabbing to me that it's come to this avenue. I've done a large amount of research On the web to try to discover an Email Address that could head over to the business right.
I just acquired from the cellular phone with Connie Sanders inside the DFW office. I requested for her identify simply because she was so sort and helpful to us. I have rarely encountered someone so helpful and caring. If all of your representatives may very well be like her you might have an exquisite airline.
was in Haiti August 17th,went to the airport eleven-30am along with the flight was to depart for that US at 1pm and was informed I HAD Skipped MY FLIGHT.But wasn't supplied any essentive to stay for the following day,and was pressured to obtain A further tickert for August 23rd at my expence.I Pretty much misplaced my job because of tht,they sold my seat and set me at an envisioned expencies of which I Demand from customers Being COMPANCERTATED FOR THE MONEY LOST,WAGES LOST.
No agent in sight. Flight 1583 delayed delayed and delayed with no information or updates given by gate agent. what a nightmare